● Operations consulting for 10–200 person teams

Scale your company without the chaos.

We map how work really flows through your business, remove the bottlenecks, and automate the busywork — so your team spends time on customers, not spreadsheets.

Get a Free Ops Audit See Results

JMARKLDS

Trusted by 60+ founders and operations leads

Sound familiar?

Growth broke your processes.

What worked at 8 people quietly falls apart at 40. These are the problems we fix every week.

Everything lives in someone's head

When one person is out, work stops. Nothing is documented, and onboarding takes months.

Copy-paste between 9 tools

Your team re-types the same data into the CRM, spreadsheets and invoices — and makes mistakes.

No one trusts the numbers

Every meeting starts with "which spreadsheet is right?" instead of decisions.

Services

Practical fixes, not 80-page decks.

Every engagement ends with working systems your team actually uses.

Operations Audit

A two-week deep dive into how work moves through your company, with a prioritized roadmap of quick wins and bigger fixes.

Process mapping
Tool review
Roadmap

Workflow Automation

We connect your tools and automate repetitive tasks — from lead intake to invoicing — using no-code and light scripting.

Zapier / Make
CRM setup
Google Workspace

Reporting & Dashboards

One source of truth for your KPIs, updated automatically and delivered to your inbox every Monday morning.

KPI design
Live dashboards
Weekly reports

SOPs & Team Playbooks

Clear, searchable documentation so new hires ramp up in weeks, not months — and nothing depends on one person.

SOP library
Onboarding
Training

9+years fixing
operations

Why Northline

Built by operators, not theorists.

We've run fulfillment teams, finance back-offices and customer support floors ourselves. That's why our recommendations are practical — and why we stay until they actually work.

No junior analysts, no hand-offs: the people who audit your business are the people who build the fix.

Fixed-price projects — no surprise invoices
Works with the tools you already pay for
30 days of support after every launch

Results

Numbers our clients care about

Typical outcomes within the first 90 days of an engagement.

average hours saved per week, per team

faster order-to-delivery cycle

fewer manual data-entry errors

0wk

to onboard a new hire, down from 3 months

"Northline found 20 hours of wasted work a week in our fulfillment process — then automated most of it. We grew 2× without hiring another ops person."

— COO, e-commerce brand (sample case study)

Team size45 people

Engagement10 weeks

Tools connected7

Hours saved / week20+

How it works

Simple process. Fast results.

Free 30-min call

We learn about your team, tools and biggest headaches — and tell you honestly if we can help.

Day 1

Audit & roadmap

We map your workflows and deliver a clear plan, ranked by impact and effort.

Weeks 1–2

Build & hand off

We implement the fixes, train your team and stay on call for 30 days after launch.

Weeks 3–10

Let's find your hidden hours.

Book a free 30-minute call. You'll leave with at least three ideas you can use right away — whether or not we work together.

✓ No sales pitch
✓ Response within 1 business day
✓ Remote, worldwide